ROASTED TO ORDER
Our coffee is roasted for your order rather than pulled from long-term finished inventory. Most coffee orders leave the roastery within 2–4 business days.
ORDER INFORMATION
SHIPPING & SATISFACTION
Fresh coffee takes a little care. Here is what to expect after you place an order and how to reach us if something is not right.
DELIVERY
Transit time begins after your order ships and varies by destination and carrier. Tracking is emailed as soon as it becomes available. Shipping charges, if any, are shown at checkout before payment.
IF SOMETHING ISN’T RIGHT
If your order arrives damaged, incorrect, or with another quality concern, email us within 7 days of delivery. Include your order number and a brief description so we can review the issue and make it right where appropriate.
COFFEE RETURNS
Because coffee is a fresh food product, opened coffee cannot be returned or restocked. Please contact us before sending anything back so we can determine the best next step for your order.
Need help with an order?
Email support@holistichomecoffee.com. Please allow 1–2 business days for a response.
